What is a fallback transaction? A fallback transaction normally occurs when a chip card, presented at a chip terminal, cannot be read due to a technical issue with the chip which results in the technology “falling back” to a magnetic stripe transaction. During this course you will learn common terms used during EMV fallback, common fallback scenarios, and why EMV transactions fallback to magnetic stripe transactions.

This course will cover the basics of Same Day ACH, provide questions to consider as you evaluate your usage, the impacts on various participants and an implementation Checklist.

This course will cover the basics of establishing exposure limits. Topics will include: The initial analysis and controls Establishing and managing exposure limits Limit review and monitoring of various metrics

This course provides a basic understanding of handling ACH adjustments utilizing the proper time frames involved. During this course you will become familiar with the topics listed below: • Understanding Participant Agreements • Defining Regulation E & The Nacha Operating Rules • The Requirements of Written Statement of Unauthorized Debit • Processing Consumer Disputes • Managing Non-Consumer Disputes • Understanding Limitation on Warranty Claims

This course will provide a basic overview of credit underwriting. Topics include: Analyzing Risk Client Parameters Creditworthiness

This course will provide a basic overview of card payments. Topics include: Type of Card Payments Participants in the Card Network Regulations The Difference between Credits & Debits Card Process Flow Card Network Rules

Are you looking to start ACH origination in your institution? While the process is not complicated, it not just turning on a switch and announcing the service to business clients. Join us as we spotlight the areas that you want to consider and decisions to be made before "announcing" ACH origination to the world. We offer some sound business practices that will help start the process and make it successful.

Financial Elder Abuse is viewed as one of the fastest growing crimes in the US. As of the last census, over 41 million citizens were identified as aged 65 and older. This represents over 18% of the population. By 2030, the number could reach almost 75 million! Why should you be concerned? Money! These individuals hold nearly 70% of all savings deposits in commercial banks, nearly 80% of dollars in savings institutions and 80% own their homes. Because of the vast holdings, these individuals are easy targets for abuse. Bloomberg estimates these losses at almost 37 Billion a year! This session will include:​ What constitutes as financial elder abuse Identification of "Mandatory Reporter" (the laws vary by state) What you can do to protect these individuals at your institution

This course will provide an introduction to the basics of Wire Transfers. Topics include; Wire Transfers Defined Wire Transfer Participants Wire transfer Flow and Instruction Types of Wire Transfers & the Financial Institution's Role types of Connections & Transmission Legal Framework for Wires fDo you have a basic understanding of both the Receiving Depository Financial Institution (RDFI) and the Originating Depository Financial Institution (ODFI) roles and responsibilities with ACH? In this course, we will cover the following key topics: Sound Business Practices Policies and Procedures Risk Mitigation RDFI Warranties and Liabilities ODFI Warranties and Liabilities

Financial institutions must ensure that they are correctly interpreting Regulation E and are compliant with all of the requirements for processing error disputes for debit card transactions and ACH. This course will review the error resolution process and the very specific requirements for disclosing information to your customers during the investigative process. Key topics: Conditions for Consumer Liability How to Calculate the Consumer’s Liability Timely Notice Given vs Timely Notice Not Given ACH & Debit Card Dispute Scenarios