Ready to demonstrate your knowledge and understanding of FedNow®? With the FedNow® Certificate from the Payments Professor, learn what you need to know about FedNow® to help understand the many different aspects of faster payments.

This Payments Professor certificate is broken into eight classes, and each class concludes with a quiz to test your knowledge of the material learned and to help you progress toward obtaining your FedNow® Certificate. Classes are approximately one hour long and delivered in the Professor's engaging, enhanced webinar style incorporating video and slides.

 Pricing:

Member Price: $ 899

The online course is NOT included in any Platinum Training Club package.

AAP/APRP Credits: 10.3

Do you fully understand the roles and responsibilities of the OFDI? This full-day class will navigate you through a day at an OFDI to address specific origination risks, responsibilities, warranties and obligations to help OFDI’s make the right decisions as you establish relationships with originating companies. You will learn about:

• Basics of the ACH Network
• Origination Risk
• Agreements
• Exposure Limits
• File Processing
• Obligations and Warranties

This session is ideal for ACH Operations, Treasury/Cash Management staff, AAP Candidates, Audit Staff

6.0 AAP / APRP | CTP Credits May Apply 

Understand U.S. Treasury Check Reclamations, Responding to Notices, Protest Procedures, Manage Overpayment and Offset. 

This session will include: 

• An Overview of the Gold Book 
• Responding to Reclamation Notices 
• Protest Procedures 
• Managing Overpayments 
• Offset Process 
• Compliance and Best Practices

$199 Member/$398 Non-Member 

1.8 AAP/APRP/NCP | CTP Credits May Apply 

Receiving Depository Financial Institutions (RDFIs) are mission critical to the proper functioning of the ACH Network. This full-day session will explain the roles and responsibilities of RDFIs and provide guidance on how to properly process incoming ACH transactions while adhering to Nacha Operating Rules. This session highlights: 

• ACH Network participants 
• Warranties and Obligations of the RDFI 
• Standard Entry Class Codes and how they apply 
• Funds Availability 
• Exception processing (NOC’s and Returns) 
• Same Day ACH implications 

This session is ideal for ACH Operations, Audit & Compliance Staff, and AAP Candidates. 

 6.0 AAP/APRP Credits | CTP Credits May Apply

Learn how to craft exceptional customer experiences in the digital payments landscape. Discover strategies to enhance user satisfaction while maintaining robust security and compliance. Explore innovative approaches, successful case studies, and the latest trends that balance seamless transactions with customer trust. Equip your organization with the tools to delight customers and thrive in the digital age. Enhance User Satisfaction: Unlock strategies for creating seamless and enjoyable payment experiences.  

• Secure and Compliant : Navigate the complexities of security and compliance without compromising user experience 
• Innovation in Action : Learn from cutting-edge technologies and real-world success stories 
• Trend Insights : Stay ahead with the latest market trends and consumer expectations 
• Empower Your Organization : Gain actionable insights to transform your payment processes

AAP/APRP credits 1.2

• This session provides an in-depth exploration of the chapters in the Green Book, focusing on essential topics that are critical for understanding and managing government payments. Participants will gain insights into key concepts and procedures related to ACH transactions and compliance covering the following topics:  
  • Direct Deposit Government Payments
  • Handling Returns
  • Understanding Garnishment Limitations
  • Managing Reclamations
• This session equips participants with the knowledge needed to navigate the complexities of government payments, ensuring compliance with regulations and enhancing their ability to support customers effectively.

AAP/APRP credits 1.8

Regulation E protects consumers in electronic funds transfers. The error resolution process is one of the most crucial aspects of Regulation E compliance. We will discuss:     Defining an Error : Learn about the definition of errors that occur in electronic fund transfers (EFTs)   Consumer Rights and Responsibilities : Understand consumer rights and the steps the FI needs to take when an error is reported   Dispute Resolution Process : Learn about the steps involved in resolving disputes, including time frames and communication requirements   Best Practices : Gain valuable tips and strategies for preventing EFT errors and handling them effectively.

AAP/APRP credits 1.8

The addition of a new origination client is always important to a growing origination program. Too often, however, there is dread rather than excitement. An onboarding program with documented procedures can reduce that stress. Join us as we break down an effective onboarding program and provide you with a step-by-step process including:  

• Documentation retention  
• Originator Responsibilities training  
• Monitoring of Exposure Limits and Return Rates  
• Ongoing Originator Training & Review

AAP/APRP credits 1.8

Payment Card Industry Data Security Standard (PCI DSS) may seem complicated – learn through a comprehensive exploration of each requirement. Topics covered include: 

• What is PCI DSS? 
• Requirements of PCI DSS 
• Security Framework 
• Compliance Strategies 
• Risk Management 
• Audit and Validation 

AAP/APRP credits 1.8 

• This session equips frontline staff with essential knowledge of payment operations, helping them confidently manage everyday transactions and customer inquiries. Participants will gain a solid foundation in payment processes, payment types, and procedures for handling common requests.

• We will cover:
  •  Understanding Payment Flows Frontline staff will learn how payments move through the financial system, from initiation to settlement. The session will break down the typical steps for various payment methods, including ACH, card transactions, checks, and wire transfers, focusing on processing timelines and key touchpoints.
  • Identifying Different Types of Payments Participants will explore how to recognize and categorize payments such as ACH credits and debits, card payments, checks, and wires. The session will highlight the distinctive features, purposes, and common use cases of each type to enhance staff’s ability to support customers accurately and efficiently.
  • Handling Stop Payment Requests This section will guide staff through the process of managing stop payment requests, including how to identify eligible transactions, verify customer information, and process the request correctly. The importance of compliance with bank policies and timelines will be emphasized, along with tips for minimizing errors.

• This session provides practical tools and knowledge, ensuring frontline staff can confidently manage payments, respond to customer needs, and follow internal procedures effectively.

AAP/APRP credits 1.8